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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sarah Black

April 12, 2024

5  out of  5 rating by Sarah Black
"Robert, in Alex Pecks office, is a delight. He was very kind and helpful when we had an emergency while traveling! Thanks SF for taking care of us."
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Angie Hughes

April 5, 2024

5  out of  5 rating by Angie Hughes
"This agency is the best!!! You are understood and valued as a customer and never feel like an unknown face or name. Their customer service is top notch and response time is quick. I highly recommend to everyone I know!"
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Heather Marcus

April 5, 2024

5  out of  5 rating by Heather Marcus
"Alex is hands down the best agent! He is thorough in talking about all the possibilities that need insuring. I feel so protected now that we've looked at coverage for my house and cars, and even my family for life insurance."
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Dara Mansouri

April 5, 2024

5  out of  5 rating by Dara Mansouri
"Alex and his team were incredibly helpful when shopping for car and rental home insurance. I would highly recommend and see myself staying with State Farm for the foreseeable future."
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Dalton Cobb

April 5, 2024

5  out of  5 rating by Dalton Cobb
"Great customer service, they are always able to answer all my questions, and explained all my options in an easy to understand way!"
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Linda Berger

March 25, 2024

5  out of  5 rating by Linda Berger
"Hannah Berger was very knowledgeable and answered all my questions.. she was very helpful in getting me the best policy for what I needed.. I would definitely recommend.."
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Jalisa Carter-Crawford

March 18, 2024

5  out of  5 rating by Jalisa Carter-Crawford
"I couldn't be more pleased with the exceptional service I received from Robert Peck regarding my life insurance needs. From our initial consultation to the finalization of my policy, Robert demonstrated unparalleled professionalism and expertise. He patiently addressed all my questions and concerns, ensuring I felt confident in my coverage decisions. Thanks to Robert's diligent efforts, I now have peace of mind knowing my loved ones are well-protected. I wholeheartedly recommend Robert Peck for his outstanding service and dedication to his clients."
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Melissa jones

March 15, 2024

5  out of  5 rating by Melissa jones
"Robert was very helpful and knowledgable in assisting my family with life insurance!"
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Patti Pack Squibb

March 15, 2024

5  out of  5 rating by Patti Pack Squibb
"The staff at Alex Pack - State Farm Insurance Agent is not only friendly, knowledgeable about their product offering, but very helpful. With the rising cost of insurance, with all companies, they have been more than willing to take the time to make some suggestions that I could implement to help bring my cost of insurance down. I appreciate the opportunity for good insurance coverage, but especially at a savings when possible. Alex, and his staff have always made my family feel like our insurance needs are important."
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Jonathan Cook

March 15, 2024

5  out of  5 rating by Jonathan Cook
"It was a pleasure working with the staff at this office. Hannah and others helped me with 2 much-needed auto and home quotes and walked me through the entire process in a very clear and patient manner. I was so impressed with her professionalism, attitude, and willingness to answer all of my questions. I would highly recommend this team to anyone looking for top notch customer service and a well-tailored quote to save themselves and their family money. Thank you so much!!"
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Axel Martinez

February 28, 2024

5  out of  5 rating by Axel Martinez
"I would say it is bare minimum to be knowledgeable in relation to the options that should be shared when it comes to insurance but Alex was both knowledgeable and insightful when it came to reviewing information, answering questions and providing clarity on all matters. The office is also kind, communicative and helpful which just made the experience that much greater!"
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Joseph Charles

February 28, 2024

5  out of  5 rating by Joseph Charles
"I have been working with Alex Pack and his firm for the last few years! He has been a tremendous representative to work with and i highly recommend! He will walk you through many options and help you decide on the best policies suited for you."
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Hannah Allison

February 3, 2024

5  out of  5 rating by Hannah Allison
"Had the best experience at this office, everyone is very helpful and knowledgeable when I needed it most. Truly can’t thank Alex and his team enough for everything they’ve done for me and my family. Highly recommend this office!"
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Steven Williamson

February 2, 2024

5  out of  5 rating by Steven Williamson
"Alex has always been a go to when it comes to insurance. Unlike other agents I’ve used in the past, Alex makes sure I actually have the right coverage by independently researching my insured assets. When it comes to my home, Alex used multiple resources and went the extra mile to confirm I had coverage that would allow for replacement in the event of a disaster. I’ve now learned through Alex’s more specific inquiry I’ve been under insured for years without realizing it. The best part is that I actually saved more and received better coverage by working with Alex. Can’t get better than that. Thanks Alex!"
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Amber Marley

January 19, 2024

5  out of  5 rating by Amber Marley
"I would definitely recommend for all types of insurance, including home and auto. But Alex is especially knowledgeable in life insurance policies. He knows exactly which kind of policy is best to fit your needs. One of the best agents I’ve dealt with!"
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Adam Humphrey

January 8, 2024

5  out of  5 rating by Adam Humphrey
"Like a good neighbor Alex Pack and his team were there ! Bringing my business here I was able to get better limits on my car insurance at a competitive price and was able to save on my homeowners policy as well . I was also provided with a great deal of insight into some life insurance options and now have some great policies in place for my family . I highly recommend having this team handle your insurance needs . Thank you Alex !"
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H AB

December 22, 2023

5  out of  5 rating by H AB
"It all started when I received notice that my Esurance home owners policy was about to increase by double what I was paying (no claims). I was on the hunt for better coverage and pricing and that's when I called Alex Packs office and luckily I got Hannah. Hannah was able to get the same coverage that I had through Esurance but the price was $638 a year cheaper. Hannah was quick to point out the advantages of the new policy and I was so thrilled with Hannah's results that I bundled my auto with my homeowners. I couldn't be happier with Hannah and Alex Packs office. I would highly recommend giving Hannah a call and allowing Alex Packs staff the opportunity to provide you with excellent customer service."
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Darian Bowen

December 21, 2023

5  out of  5 rating by Darian Bowen
"Working with Alex Pack and team was so easy. They knew every answer to my questions and got me set up perfectly in case anything ever happens to my car, house and even my life. They have helped ease my mind so I can sleep better at night. Thank you Alex!"
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Luke Jones

December 21, 2023

5  out of  5 rating by Luke Jones
"Called to inquire about a new life insurance for my kid, and they were very professional and great options for not only my child but for my entire family. Really helped me get peace of mind that my family would be taken care of if something happened to me."
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Bonnie Tosa

December 21, 2023

5  out of  5 rating by Bonnie Tosa
"Hannah was so helpful in getting my insurance. She answered all my questions and was very knowledgeable, overall making the process so easy. I highly recommend"
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Cameron Hughes

December 13, 2023

5  out of  5 rating by Cameron Hughes
"Overall the best insurance experience I have ever had. I would highly recommend their services to anyone. I was very impressed by how Alex’s team was efficient, courteous, and kind."
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Jordan Jones

December 8, 2023

5  out of  5 rating by Jordan Jones
"Robert peck provided me with the right information and gave me the advice I needed for getting insurance. I would highly recommend getting your insurance from here!"
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july kim

November 18, 2023

5  out of  5 rating by july kim
"I called looking for quotes on car insurance and house insurance. Hannah made the experience so easy. She was super friendly and helped me get all the information I needed. I would definitely recommend going to Hannah if you have any questions."
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Chellsy Gomez

November 17, 2023

5  out of  5 rating by Chellsy Gomez
"I had some questions about car insurance and Hannah Berger provided excellent customer service. She provided several different quotes for me within minutes and was very nice. I appreciate her patience and hard work! Thank you!"
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K S

November 2, 2023

5  out of  5 rating by K S
"Everything about my experience here has been positive! Hannah has been extremely kind and intentional. She made the process of getting insurance feel so easy (when it often can feel daunting). I felt well supported and informed throughout the process. Highly recommend!"